As we look back to look forward, I was (in between sips of eggnog) recently contemplating how my personal communication patterns will continue to change in 2011. It's a valuable exercise, not only for individuals, but also for companies and even departments within an organization.
Here's what I think I'll be doing more of:
How will you be changing the way you communicate in 2011?
How will your company or department or small business change the way it communicates with its customers in 2011?
What does your 2011 digital frontier look like?