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Is Direct Mail Marketing Dead? Not If You Do It Right



Though direct mail pieces are historically considered relatively low-conversion marketing initiatives, powerful direct mail design can make all the difference between an effective campaign and a dud.

Develop Your Message

direct mail marketing can work if done rightDirect mail design allows for creativity.  In fact, it depends upon innovation to be effective.  However, your audience should still recognize that the direct mail is coming from you or, more importantly, that your brand or message is not being diluted or obscured for the sake of a one-time mailer.

This means that the basics of your brand, such as logo, tagline or other core messaging, should be present even if they’re not at the forefront.  A direct mail piece should be unique, but you’re making too much of an investment on any major direct mail initiative to be wholly experimental.  Determine your message and goals first, rather than winging it.  

Working Within a Budget

Direct mail design is largely dependent on your available campaign budget, but even a small budget need not constrain your messaging.  Postcards and fliers, for example, are both low-budget options, but they might not speak to the presence or prestige of your brand.

So, when using these or similar forms of inexpensive, direct mail pieces, it’s all the more important to have a talented designer on hand since you don’t want the mailings to look cheap or unprofessional.  That might cause more harm to your brand than good.

Track Your Interactions

A well-designed direct mail campaign should yield some immediate feedback from your audience.  Direct mail pieces should be designed with feedback in mind.  In other words, does the design facilitate comments, reactions, questions, discussions or otherwise call the reader to action?  Plus, no matter how basic or complex your design, are these actions easily trackable?

With a direct email campaign, many online interactions can be traced.  Offline direct mailers can refer potential clients to your website, thereby also yielding a trackable response.

What are your experiences with direct mail marketing? Do you think it's old-school and irrelevant?


Comments

Direct mail marketing can be very effective and cost efficient, especially if targeting a small and well defined audience such as very affluent people. 
 
 
 
Direct mail effectiveness is dependent upon 3 factors: the quality of the list, the quality of the communications material, and the relevance of the offer to the target market.
Posted @ Tuesday, December 22, 2009 10:45 AM by Ron Kurtz
Ron, I agree. And if we fulfill those factors, and then proceed with reaching out, and interrupting someone by putting a direct mail piece in their hand, we better make sure it is good. Personality, promotions, humor - whatever it takes to connect and win friends and win business.
Posted @ Tuesday, December 22, 2009 9:29 PM by Chris
Great post, I too believe in direct mail. Its not dead until they get rid of the US Post service! LOVE that you mentioned tracking. It's imperative to track with direct mail these days or else there is really no point. I use PURLS (personalized URLS) on all of my direct mail pieces.
Posted @ Friday, January 15, 2010 6:18 PM by Sylva Wilson
Sylva, I'v had requests for examples of success with PURLS. Feel free to post a link to any case studies. Thanks for your post. 
Chris
Posted @ Saturday, January 16, 2010 9:31 AM by Chris Knipper
Hi Chris, 
 
Below is a link to a few success rates I had with some PURL campaigns. I have a whole section on my blog dedicated to PURLS as well. 
 
http://itsthefuturemarketing.wordpress.com/2009/11/24/are-you-having-trouble-with-your-marketing-being-creative-try-using-purls-they-bring-out-the-best-in-you/
Posted @ Tuesday, February 16, 2010 12:57 PM by Sylva Wilson
Thanks Sylva, I checked out your blog about PURLS. Impressive results. I'd recommend to everyone to read this. I haven't used PURLS a lot, but you have demonstrated that when down the right way, with the right call to action, the results are well worth it. 
Thanks, 
Chris
Posted @ Tuesday, February 16, 2010 1:21 PM by Chris Knipper
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