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What J.C. Penny’s Black Hat SEO Means for the Future of Search

 

Black Hat SEOIt was recently reported by the New York Times that J.C. Penny engaged in black hat link building tactics for SEO.  Upon hearing this Google swiftly crushed J.C. Penny in its SERPs (Search Engine Results Page).  Today the shockwaves are being felt across the SEO world. 

It is important to note that J.C. Penny’s link building was considered black hat because the links resided on very spammy shady websites that were unrelated to J.C. Penny’s products.

Unfortunately, this incident may have a frightening effect on companies that are considering hiring legitimate SEO agencies.  Most SEO professionals approach their profession with the highest levels of integrity while deploying only white hat tactics.  The New York Times article doesn't do a very good job of highlighting this.  So, what did this article teach us about SEO, link building, black-hattery and more importantly Google?

Google's Algorithms

The key take-a-way from this is that Google is not very good at detecting spammy link building when done “under the radar.” Meaning, as long as the links aren’t created too fast it’s harder to detect.  If Google sees a large spike in links that reside “X” deviations from their defined algorithmic mean a red flag is raised.  That is how a website would get caught for spammy link building.  However, Google did not catch J.C. Penny, the New York Times did.  That gives black hat SEO’s a good idea of what that “X” value might be.  By going into Yahoo’s Site Explorer and examining the spam links a good SEO should be able to determine a potential threshold for staying under Google’s radar.

Increase in Spammy Link Building

The New York Times story potentially could lead to a spike in black hat link building activities.  If I were a shady black hat SEO person I’d feel much more confident in my crooked link building activities because of the lessons learned from the New York Times article.  Companies that knowingly employ or may employ these shady black hat SEO agencies may feel more comfortable because this new information sheds some additional light on Google’s algorithms.  However, if this is the result of the J.C. Penny story it pales in comparison to the below likely scenario.

SERP Sabotage

What is to stop a company from employing a black hat SEO agency to build massive amounts of backlinks to their competitor's website so they can report it to Google and have the website banned?  Answer – Nothing!  This breaking story has potentially opened up a new market for the black hat SEO’s – SERP sabotage.  The SERP saboteur could anonymously report the bad link building activities to Google too.  It could be reported using social media, forums and even press releases.  I’m sure there are plenty of hungry journalists out there that would love to break the next J.C. Penny SEO story.

How is Google going to handle this new potential reality?  I don’t know the answer, but I hope they figure it out soon before companies find themselves victimized by SERP Sabotage.

Image Credit:  Goddess of Chocolate



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Comments

I read that article and think Google got punched in the eye. Trust is long and hard to build, but easy and fast to destroy. If black hat techniques can get you to the top of every search, then black hat works. 
 
The one who really looks bad here is Google. 
 
Jeff Ogden, the Fearless Competitor 
Find New Customers 
<a>www.findnewcustomers.com
Posted @ Tuesday, February 15, 2011 11:35 AM by Jeff Ogden
Chad, 
 
 
 
Great article. I'm surprised Google isn't smart enough to stop black hat seo techniques from happening. Makes it harder for the rest of us.  
 
 
 
I hope they figure it out quick to save their reputation. 
 
 
 
Posted @ Tuesday, February 15, 2011 2:28 PM by Rachel Howe
Jeff: 
 
Yes, Google did get punched in the eye. J.C. Penny would have been caught by Google as long as they landed "X" deviations from Google's "Red Flag" mean. Whatever that "X" value is. . . Even after this debacle I still would never do black hat because there are too many other possible metrics that could get flagged. My guess is J.C. Penny didn't get caught because the links were spread throughout their massive website. Had their website been only 50 pages they would have been flagged IMHO. 
 
Rachel: 
 
Google can indeed find websites using black hat techniques. However, the "flag" that would inform Google of such activity sets "X" deviations from the mean (the normal). J.C. Penny stayed within an expectable range of the mean. That's why they didn't get caught. If a black hat SEO falls too far from the mean the flag will be raised and Google will take action. 
 
@CPollittIU
Posted @ Tuesday, February 15, 2011 2:53 PM by Chad Pollitt
Yesterday, I believe NPR interviewed the NY Times writer who reported the story. Once again, the simple distinction between legitimate back-linking to relevant sites, versus spammy, "cheating" back-linking wasn't made, putting the entire SEO industry in a bad light.  
 
We definitely need to continue educating clients and prospective clients on black-hat versus white-hat SEO.
Posted @ Tuesday, February 15, 2011 4:34 PM by Josh Humble
Shady black hat SEOs and SEO spammers have been giving our business a bad reputation for a long time. I think this incident gives us an opportunity to educate our clients and prospects. 
 
There was a crime-procedural TV show within the past week or so that evinced the belief that spam and SEO are almost synonymous ... maybe it was The Mentalist? Clearly there's confusion and distrust out there. We have to be prepared to deal with it.
Posted @ Thursday, February 17, 2011 12:53 PM by Bill Treloar
Josh & Bill: 
 
You both are very correct. There's a lot of misinformation and distrust out there and we have a lot of educating to do. . .  
 
@CPollittIU 
 
Posted @ Thursday, February 17, 2011 2:23 PM by Chad Pollitt
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