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16 Reasons NOT to Use Google Analytics for Inbound Marketing

 

Google AnalyticsI know, I know. . . This is considered blasphemous to many of you die hard Google Analytics fans out there.  This post will certainly get me more enemies than fans, but that’s ok because it’s true – Google Analytics is not a good tool for inbound marketing.  Many of you who find this post offensive have probably never even consistently used a different analytics package.  Moreover, if Google Analytics is your analytics package of choice you probably aren’t even doing inbound marketing, but rather Internet marketing. (See Internet Marketing or Inbound Marketing – Is There a Difference?)


Admittedly, I use Google Analytics a few times per week.  However, I use it sparingly and to double check trending data.  It's always nice to have a second opinion.  Instead, I use HubSpot for all of my analytics in lieu of Google.  If I just used Google Analytics I’d be forced to manage multiple online sales funnels (i.e. website, social media, email, microsites, PPC, etc.).  With Hubspot the data seamlessly flows together, is identifiable, labeled and tracked through a CRM.  Besides, you can brag all day to a CEO about how many visitors you got to their website, but what they really want to know is how many leads did you produce, are these leads actionable, and how many leads turned into customers?  Google Analytics doesn’t tell you that. . .

Why I Don't Use Google Analytics for Inbound Marketing

  1. You can’t track IP addresses easily (requires a programmer and lots of work – makes it virtually impossible to do properly).
  2. You can’t assign people to IP addresses.
  3. You can’t assign companies to IP address.
  4. You can’t track leads easily.
  5. You can’t track prospects easily.
  6. It gives you no data on your competitors.
  7. It only reports on backlinks that have been clicked on.
  8. Tracking your lead nurturing campaign is nearly impossible.
  9. It has no integrated keyword tool.
  10. It provides no link grading or scoring.
  11. It can’t integrate with a CRM.
  12. Your traffic source categories are limited. (i.e. direct, referral, search, etc.)
  13. Does not report on links generated from blog posts.
  14. Provides no social media clout/reach measurement. (Google and Bing have recently announced that they do indeed look at a person's social media "clout" as they tweet and post on Facebook links to your website)
  15. Provides no graphical sales funnel.
  16. Provides no advice or recommendations based on the data it reports.

If you don't use Google Analytics for inbound marketing let us know what you do use and why.  We're always interested in checking out new technology.

Photo Credit:  Thomas Hawk

 


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Comments

We use Hubspot (and LOVE it) , but like you, I'll cross check some things with Google. Heck, Hubspot doesn't even pull Google data anymore,correct? I mean, everything in their analytics is based off Bing.
Posted @ Thursday, December 09, 2010 6:43 AM by Dave Huffman
Dave: 
 
As far as I know the only thing based off of Bing is your keyword rankings. Can you imagine trying to accomplish what you can do in HubSpot with Analytics? It's virtually impossible. . .  
 
@CPollittIU
Posted @ Thursday, December 09, 2010 7:17 AM by Chad H. Pollitt
We're using VisiStat for a small annual fee. It allows us to not only track web usage across several sites, but also build and track ad campaigns and custom URL usage. It also has a converstion funnel. I'd be interested in others thoughts on Visistat, it's all we've ever used so I can't really claim it's any better than others?
Posted @ Friday, December 10, 2010 8:25 AM by John
John: 
 
Thank you for chiming in. I'm not familiar with VisiStat, but I appreciate you letting us know about it. I will be looking into it to learn more. 
 
@CPollittIU
Posted @ Friday, December 10, 2010 8:38 AM by Chad H. Pollitt
I agree that Google Analytics lacks the chops that would make it an effective resource for inbound marketers. That said as a Seattle Inbound Marketing Consultant I'd have to argue that although they certainly cater to those of us who've bought into the "inbound marketing" approach (myself included) their tools are at times a bit clunky and cry for a better overall user experience and integration. Hubspot is a great resource for those getting started in their inbound marketing efforts but in it's current iteration, more advanced users can fairly quickly grow out of it and find themselves wanting something a bit more robust and better integrated, that provides a more streamlined user experience. As more and more people jump on the inbound marketing bandwagon, I'm hopeful Hubspot will refine their tool to accomplish this and keep their longer term users around, as they deserve a lot of credit for bringing the integrated inbound marketing story to life!
Posted @ Wednesday, December 15, 2010 11:32 PM by Liz
Liz: 
 
Yes, for seasoned vets it would be nice to have more robust data sets. I don't find the interface problematic for me, but that doesn't mean its not for others. What I have found is inconsistency between data points across all analytics platforms.  
 
No one platform reports the same data as another one. Even Google Analytics contradicts Google Webmaster Tools at times! The reason for a lot of the inconsistency between platforms is that each one defines for itself what a user, bounce, unique, direct traffic, etc. is. Others include bots and spiders as traffic. 
 
The toughest data point pill to swallow is backlink data. The only true backlink analytic you can count on is Google Webmaster Tools. Google reserves the right to index a no-follow link. Most link reporting tools ignore and can't report on these links. Given Google and Bings recent announcement pertaining to their uses of social media in their algorithm, the no-follow link seems to be a thing of the past. 
 
Because of all of the above, I do not focus on one particular data point. I focus on trends. Trends tend to be consistent across all analytic platforms.  
 
Posted @ Thursday, December 16, 2010 9:48 AM by Chad H. Pollitt
Thanks for sharing these tips. Here at Dydacomp, we use Hubspot and I have to say I am pretty happy with the results. However, some of the clients that we work with are smaller businesses who might not have the budget for Hubspot so these are good points to show them so they do not rely on Google analytics and why. Thanks!
Posted @ Friday, February 04, 2011 3:45 PM by Molly G
Molly: 
 
I'm glad you liked the article. I do realize that "free" can be difficult to challenge. However, HubSpot and Google Analytics do not offer the same value proposition. It is imperative that we clearly communicate to prospects these differences. 
 
@CPollittIU
Posted @ Monday, February 07, 2011 9:03 AM by Chad H. Pollitt
Comments have been closed for this article.