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Internet Marketing or Inbound Marketing – Is There a Difference?

 

Inbound Marketing BridgeIf you would have asked me six months ago if there was a difference between inbound marketing and internet marketing I would have answered, “No, they are the same thing.” However, after preparing and taking the HubSpot Partner Certification exam and pouring over mountains of HubSpot web data I can emphatically say, “Yes, there’s a HUGE difference.” As businesses become more educated on these differences traditional web design and internet marketing agencies will be at a strategic disadvantage.  Before we look at their differences let’s look at their similarities.

Goals, Strategies & Tactics

Any good marketer knows that successful sustained campaigns start off with defined measurable goals.  Once the goal is decided on a strategy to accomplish this goal can be articulated.  Both internet marketing and inbound marketing are strategies.  These strategies include many of the same tactics as well – social media marketing, search engine optimization, user testing, content marketing, email marketing, search engine marketing, etc.  This is why even seasoned veterans in this business believe inbound marketing is the same as internet marketing.

Bridging the Gap Between Marketing and Sales

Where inbound marketing and internet marketing differ is their approach to lead nurturing, lead scoring, lead categorization, and information flow from marketing to sales and back again.  Internet marketing is merely some culmination of the aforementioned tactics minus the seamless flow of robust lead information between marketing and sales.  Moreover, internet marketers tend to manage multiple online sales funnels at the same time.  

A proper inbound marketing strategy has one sales funnel that exists both online and offline.  In order to accomplish this it is necessary to target your analytics to properly score, categorize and nurture leads.  Unfortunately for most internet marketers, Google Analytics is their statistics package of choice.  The downfall of Google Analytics when performing inbound marketing is that it doesn’t track IP addresses.  Tracking IP addresses are key when identifying and scoring leads.

 

  • Internet Marketing:  Lead capture, lead generation
  • Inbound Marketing:  Lead capture, lead generation, lead nurturing, lead tracking, lead scoring

 

Take a good hard look at your online marketing efforts and ask yourself if you are robustly tracking leads or merely aggressively pursuing them.  If lead information is not flowing freely between sales and marketing and you’re not scoring, tracking and categorizing these leads you have an internet marketing campaign and not an inbound marketing campaign.

For more on inbound marketing download this free Inbound Marketing Blue Print.

Photo credit:  Al_HikesAZ 


Comments

Chad, 
 
I would add that another important distinction between internet marketing and inbound marketing is the word "inbound". Internet marketing is similar to offline or "outbound" marketing in that it embraces unsolicited tactics such as e-mail blasts, banner ads and up until recently, even black-hat SEO tactics. Inbound marketing focuses on attracting leads voluntarily via content - creating a community of brand advocates rather than bombarding them. Internet marketing is more general, and it includes inbound marketing as it's "white-hat" wing. We believe that inbound marketing is the way to go in today's marketplace. Consumers want choice, communication and information before they buy. We reach them by gaining a solid reputation for providing helpful information and open channels.
Posted @ Tuesday, November 02, 2010 7:25 AM by John McTigue
John: 
 
Great contribution to the post! I couldn't agree more John. 
 
@CPollittIU
Posted @ Tuesday, November 02, 2010 7:41 AM by Chad H. Pollitt
Another great article Chad. Very eye openning.
Posted @ Friday, November 05, 2010 9:05 AM by Jeff
You make some very good points Chad, as to defining what Inbound Marketing is, but I don't quite agree with treating it as a separate animal from Internet marketing. I think this is mainly an issue of semantics, where we first have to define what Internet Marketing means. John's comment for instance shows a very negative idea of what Internet Marketing is: 
 
"Internet marketing is similar to offline or 'outbound' marketing in that it embraces unsolicited tactics such as e-mail blasts, banner ads and up until recently, even black-hat SEO tactics. ~ John M." 
 
To me, Internet Marketing is quite simply any marketing done on the the internet and includes the practices that you define as Inbound Marketing. There are good "white hat" methods of Internet Marketing and bad "black hat" methods. Wikipedia has an excellent description of the term. 
Posted @ Thursday, December 09, 2010 10:00 PM by Tom Parker
Tom: 
 
I appreciate your comments and it is your view that the majority of people in our business have. However, after being an Internet marketing tacticianer for 8 years and switching to inbound marketing I can say that the differences aren't semantics. The differences are real dollars - real BIG dollars.  
 
Inbound marketing is much more efficient because it combines the sales funnels of the different tactics into one rather than having a separate sales funnel to manage for email, website, microsites, PPC, social media, etc. Managing multiple funnels is what Internet marketers do and it's much less efficient and harder to track. 
 
The inbound marketing approach also allows for the scoring and tracking of leads as they navigate a companies combined sales funnel over time. Internet marketing doesn't provide a way to do that via automation. It's these efficiencies gained through inbound marketing that makes a huge difference. 
 
@CPollittIU
Posted @ Friday, December 10, 2010 8:04 AM by Chad H. Pollitt
@Tom, 
 
Probably a poor choice of words on my part. What I meant was that internet marketing encompasses all kinds of tactics, i.e. it's a more general strategy than inbound, and unfortunately it does include many "black hat" techniques, such as spam. You're right, both internet marketing and its subset, inbound marketing, can be done right (white hat) or wrong (black hat). Going forward, the black hatters are going to find it increasingly difficult to succeed both in search and social marketing .
Posted @ Friday, December 10, 2010 8:31 AM by John McTigue
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