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Inbound Marketing in the Mobile Cloud

 

We the people who promote and provide inbound marketing must from time to time consider the foundations of our thinking and move on. The marketplace already has. Before you can blink an eye, we will have moved on from anchored workplaces and desktop computing. We will not require clumsy laptops and clunky keyboards. We will think and communicate freely, and our devices will become a simple add-on to our biological being. Social media won't be a "thing" anymore. It will be a way of life, just like talking is now. It won't be years from now. This trend is here now, and marketers had better start getting on board.

inbound marketing in the cloudSo, what does this mean for inbound marketing, or marketing as a whole? It means we must stop thinking about hardware and software and start thinking about working in the cloud. Stop thinking about technology and companies, and start thinking about environments. Where will people be in 5 years (or less) and how will we reach them to sell our products and services? Will we even do that? Maybe we should focus on providing the goods, and let people find us naturally, like they did a century ago.

Why? Because technology is evolving so fast that it will soon enable us to be free from technology. Weird idea, huh? If we consider the very real possibility that we will all be "wired" in some way that literally frees us from devices and solution providers, it does seem possible that we will be more free to think and communicate without being encumbered by faulty solutions. This is what cloud computing is all about, and it won't be long before it permeates everything we do. OK, this perfect world seems far distant, but don't blink or you'll miss the tranformation.

Let's assume for a second that we will all be Jetson-like creatures wired internally to the semantic web. What will we be doing? Well, pretty much the same thing we're doing now, except more easily.

  • We'll be finding what we need or want. Will we need advertising or websites for that? I doubt it. I think we'll have "local" virtual marketplaces that are filled with things we are interested in - without even trying. Think Yellow Pages, only far more interactive and powerful. Think mobile apps, only much more like a game than a database.
  • How will we get business? We will naturally find ourselves and our companies "listed" in these virtual marketplaces. In our virtual "space" we'll market our wares, but it won't be a static website. Our store will be a natural place where shoppers can meet us and discuss their needs.
  • What about capturing sales leads? Well, that's all completely automated via the cloud, and shoppers can easily opt-in or out of any form of advertising that goes on.
  • What will advertising be like? Think short immersive experiences where people learn about you and what you do. Again, completely voluntarily.
  • What about e-commerce? Again, it's all taken care of. If you want something and can afford to buy it, just say so and it's done. I know, all kinds of issues to solve, but they are being solved as we speak.

This all sounds very pie-in-the-sky, but is it really? It seems to me we are on a very rapid course towards making this vision become reality. How will we, as marketers, respond? If we don't start transforming ourselves now, will we miss the boat?

I'm looking forward to hearing your ideas

Photo Credit: akakumo


Comments

Hi John! 
Congratulations on your vision. I totally agree with you. I believe this transformation will be more than halfway done in about 5 years, maybe sooner. We certainly do live in a fascinating time. This transformation/paradigm shift will certainly rank historically right up there w/ the Industrial Revolution as well as most other revolutions! 
And everyone who wants to stay current is going to have to run quickly!  
Dave.
Posted @ Monday, July 19, 2010 1:22 PM by Dave Heinrich
I agree John. As we embrace inbound marketing we are also researching and learning more about mobile technologies, etc. It's no secret that as mobile devices and technology expand, so does a company's reach to it's customers. 
 
Although it seems so obvious, I think you're right on to start these discussions now because there will be some serious education involved in getting clients on board with this - much like the education involved with inbound marketing. There are clients who see the need to test their website in IE6 but not on mobile devices. With technology changing so quickly, it's hard for businesses and marketers just to keep up, much less start implementing strategies that are "brand new." 
 
I look forward to feedback from others and continuing this discussion. Thanks John for getting the ball rolling :)
Posted @ Monday, July 19, 2010 1:28 PM by Jeff Coon
John, 
I just wanted to add that you can already see the beginnings of this change. How? The 3 areas currently growing the fastest are: mobile (as you say..), geo-location (i.e. Foursquare's recent funding of $20,000,000) and video (more than half of human communication is non-verbal - there's a reason we have 2 eyes & 1 mouth! and yes, I know about stereo-scopic vision).  
Many thanks for sharing. 
Dave
Posted @ Monday, July 19, 2010 3:01 PM by Dave Heinrich
@Dave - absolutely. These technologies and uses of the web are converging, all driven by the consumer. We need to look to the consumer to guess what's coming next. I think it's all about convenience, choice, and communication. If we go there (as marketers) and welcome the people in, we are bound to win over a lot of them and so drive sales. 
 
@Jeff - you're right. It's very difficult for companies to adapt to the rapidly changing workspace, playspace and shoppingspace. I see our role as guiding them and enabling them to gain an early foothold. Early adopters clearly win in this marketplace, so we must seize the day.
Posted @ Monday, July 19, 2010 3:27 PM by John McTigue
John, 
 
I think you paint a compelling picture. Well done.  
 
I think this kind of capability will continue to fracture the generations until it becomes easy enough to contribute to healing the generational fractures. Yesterday I was working with a very successful business owner who prints spreadsheets to review them - completely uncomfortable with technology. 
 
Maybe this period will be known as the time of uncomfortable technology to which we had to adapt. For now, however, we have people and many of them are staring at a Facebook page with a blank look. 
 
Dennis 
Posted @ Tuesday, July 20, 2010 5:46 AM by Dennis Willis
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